Apple launched the Lisa in January 1983—a full year before the

Apple launched the Lisa in January 1983—a full year before the Mac was

ready—and Jobs paid his $5,000 wager to Couch. Even though he was not

part of the Lisa team, Jobs went to New York to do publicity for it in his

role as Apple’s chairman and poster boy.

 

He had learned from his public relations consultant Regis McKenna how to

dole out exclusive interviews in a dramatic manner. Reporters from anointed

publications were ushered in sequentially for their hour with him in his

 

Carlyle Hotel suite, where a Lisa computer was set on a table and surrounded by

cut flowers. The publicity plan called for Jobs to focus on the Lisa and not mention

the Macintosh, because speculation about it could undermine the Lisa. But Jobs

couldn’t help himself. In most of the stories based on his interviews that day—in Time,

Business Week, the Wall Street Journal, and Fortune—the Macintosh was mentioned.

“Later this year Apple will introduce a less powerful, less expensive version of Lisa, the

Macintosh,” Fortune reported. “Jobs himself has directed that project.” Business

Week quoted him as saying, “When it comes out, Mac is going to be the most incredible

computer in the world.” He also admitted that the Mac and the Lisa would not be compatible.

It was like launching the Lisa with the kiss of death.

 

The first was “Don’t compromise.” It was an injunction that would,

over time, be both helpful and harmful. Most technology teams made

trade-offs. The Mac, on the other hand, would end up being as “insanely great”

as Jobs and his acolytes could possibly make it—but it would not ship for

 

another sixteen months, way behind schedule. After mentioning a scheduled

completion date, he told them, “It would be better to miss than to turn out

 

the wrong thing.” A different type of project manager, willing to make some

trade-offs, might try to lock in dates after which no changes could be made.

Not Jobs. He displayed another maxim: “It’s not done until it ships.”

The Lisa did indeed die a slow death. Within two years it would be discontinued.

“It was too expensive, and we were trying to sell it to big

companies when our expertise was

selling to consumers,” Jobs later said. But there was a silver

lining for Jobs: Within months of Lisa’s launch, it became

 

clear that Apple had

to pin its hopes on the

Macintosh instead.

Let’s Be Pirates!

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“It reflects his personality, which is to want control,” said Berry Cash,

The candidate looked baffled. “What did you say?”

“Are you a virgin?” Jobs asked. The candidate sat there flustered, so Jobs changed the subject.

“How many times have you taken LSD?” Hertzfeld recalled, “The poor guy was turning

varying shades of red, so I tried to change the subject and asked a straightforward technical

 

question.” But when the candidate droned on in his response, Jobs broke in.

“Gobble, gobble, gobble, gobble,” he said, cracking up Smith and Hertzfeld.

“It reflects his personality, which is to want control,” said Berry Cash, who was hired by

Jobs in 1982 to be a market strategist at Texaco Towers. “Steve would talk about the Apple

 

II and complain, ‘We don’t have control, and look at all these crazy things people are trying

to do to it. That’s a mistake I’ll never make again.’” He went so far as to design special tools

 

so that the Macintosh case could not be opened with a regular screwdriver. “We’re going

to design this thing so nobody but Apple employees can get inside this box,” he told Cash.

Jobs also decided to eliminate the cursor arrow keys on the Macintosh keyboard. The only

way to move the cursor was to use the mouse. It was a way of forcing old-fashioned users

to adapt to point-and-click navigation, even if they didn’t want to. Unlike other product

developers, Jobs did not believe the customer was always right; if they wanted to resist

using a mouse, they were wrong.

There was one other advantage, he believed, to eliminating the cursor keys: It forced

outside software developers to write programs specially for the Mac operating system,

rather than merely writing generic software that could be ported to a variety of computers.

That made for the type of tight vertical integration

between application

software,operating

systems, and hardware

devices that Jobs liked.

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As the Macintosh team grew, it moved from Texaco Towers to the

As the Macintosh team grew, it moved from Texaco Towers to the main Apple buildings on Bandley

Drive, finally settling in mid-1983 into Bandley 3. It had a modern atrium lobby with video games,

which Burrell Smith and Andy Hertzfeld chose, and a Toshiba compact disc stereo system with

 

MartinLogan speakers and a hundred CDs. The software team was visible from the lobby in a fishbowl-like glass

enclosure, and the kitchen was stocked daily with Odwalla juices. Over time the atrium attracted even more

toys, most notably a B?sendorfer piano and a BMW motorcycle that Jobs felt would inspire

an obsession with lapidary craftsmanship.

 

a philosophical component, one that was related to his penchant for

control. He believed that for a computer to be truly great, its hardware

and its software had to be tightly linked. When a computer was open

to running software that also worked on other computers, it would end

up sacrificing some functionality. The best products, he believed, were

“whole widgets” that were designed end-to-end, with the software closely

tailored to the hardware and vice versa. This is what would distinguish the

Macintosh, which had an operating system that worked only on its own

hardware, from the environment that Microsoft was creating, in which its

operating system could be used on hardware made by many different companies.

“Jobs is a strong-willed, elitist artist who doesn’t want his creations mutated

inauspiciously by unworthy programmers,” explained ZDNet’s editor

Dan Farber. “It would be as if someone off the street added some

brush strokes to a Picasso painting or changed the lyrics to a Dylan song.”

In later years Jobs’s whole-widget approach would distinguish the iPhone,

iPod, and iPad from their competitors. It resulted in awesome products.

But it was not always the best strategy for dominating a market. “

From the first Mac to the latest iPhone, Jobs’s systems have always

been sealed shut to prevent consumers

 

from meddling and

modifyingthem,”

noted Leander Kahney,

author of Cult of the Mac.

www.sh419bb.com

Instead he insisted on applying only to Reed College

Instead he insisted on applying only to Reed College, a private liberal arts school in Portland, Oregon, that was one of the most expensive in the nation. He was visiting Woz at Berkeley when his father called to say an acceptance letter had arrived from

Reed, and he tried to talk Steve out of going there. So did his mother. It was far more than they could afford, they said. But their son responded with an ultimatum: If he couldn’t go to Reed, he wouldn’t go anywhere. They relented, as usual.

Reed had only one thousand students, half the number at Homestead High. It was known for its free-spirited hippie lifestyle, which combined somewhat uneasily with its rigorous academic standards and core curriculum. Five years earlier Timothy

Leary, the guru of psychedelic enlightenment, had sat cross-legged at the Reed College commons while on his League for Spiritual Discovery (LSD) college tour, during which he exhorted his listeners, “Like every great religion of the past we seek

to find the divinity within. . . . These ancient goals we define in the metaphor of the present—turn on, tune in, drop out.” Many of Reed’s students took all three of those injunctions seriously; the dropout rate during the 1970s was more than one-third.

When it came time for Jobs to matriculate in the fall of 1972, his parents drove him up to Portland, but in another small act of rebellion he refused to let them come on

campus. In fact he refrained from even saying good-bye or thanks. He recounted the moment later with uncharacteristic regret:

It’s one of the things in life I really feel ashamed about. I was not very sensitive, and I hurt their feelings. I shouldn’t have. They had done so much to make sure I could go there, but I just didn’t want them around. I didn’t want anyone to know I had parents. I wanted to be like an orphan who

had bummed around the country

on trains and just arrived

out of nowhere, with no roots,

no connections, no background.

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The problem was that the rivalry became unhealthy. Jobs repeatedly

The problem was that the rivalry became unhealthy. Jobs repeatedly portrayed his band

of engineers as the cool kids on the block, in contrast to

the plodding HP engineer types working on the Lisa.

 

Midway through the summer, Jobs was almost killed when his red Fiat caught fire.

He was driving on Skyline Boulevard in the Santa Cruz Mountains with a high school friend, Tim Brown, who looked back, saw flames coming from the engine, and

casually said to Jobs, “Pull over, your car is on fire.” Jobs did. His father, despite their arguments, drove out to the hills to tow the Fiat home.

In order to find a way to make money for a new car, Jobs got Wozniak to drive him to De Anza College to look on the help-wanted bulletin board. They discovered that the Westgate Shopping Center in San Jose was seeking college students who could

dress up in costumes and amuse the kids. So for $3 an hour, Jobs, Wozniak, and Brennan donned heavy full-body costumes and headgear to play Alice in Wonderland, the Mad Hatter, and the White Rabbit. Wozniak, in his earnest and

sweet way, found it fun. “I said, ‘I want to do it, it’s my chance, because I love children.’ I think Steve looked at it as a lousy job, but I looked at it as a fun

adventure.” Jobs did indeed find it a pain. “It was hot, the costumes were heavy, and after a while I felt like I wanted to smack some of the kids.” Patience was never one of his virtues.

Reed College

Seventeen years earlier, Jobs’s parents had made a pledge when they adopted him: He would go to college. So they had worked hard and saved dutifully for his college fund, which was modest but adequate by the time he graduated. But Jobs, becoming

ever more willful, did not make it easy. At first he toyed with not going to college at all. “I think I might have headed to New York if I didn’t go to college,” he recalled, musing on how different his world—and perhaps all of ours—might have been if he

had chosen that path. When his parents pushed him to go to college, he responded in a passive-aggressive way. He did not consider state schools, such as Berkeley,

where Woz then was, despite the fact that they were more affordable. Nor did he look at Stanford, just up the road and likely to offer a scholarship. “The kids who went to Stanford, they already knew what they wanted to do,

” he said. “They weren’

t really artistic. I wanted

something that was more

artistic and interesting.”

www.shm419.com

Larry Tesler, who managed application software for the Lisa

Larry Tesler, who managed application software for the Lisa, realized

that it would be important to design both machines to use many

of the same software programs. So to broker peace, he arranged

 

for Smith and Hertzfeld to come to the Lisa work space and

demonstrate the Mac prototype. Twenty-five engineers

showed up and were listening politely when,

Jobs’s craziness was of the cultivated sort. He had begun his lifelong experiments with compulsive diets, eating only fruits and vegetables, so he was as lean and tight as a whippet. He learned to stare at people without blinking, and he perfected long

silences punctuated by staccato bursts of fast talking. This odd mix of intensity and aloofness, combined with his shoulder-length hair and scraggly beard, gave him the aura of a crazed shaman. He oscillated between charismatic and creepy. “He

shuffled around and looked half-mad,” recalled Brennan. “He had a lot of angst. It was like a big darkness around him.”

Jobs had begun to drop acid by then, and he turned Brennan on to it as well, in a wheat field just outside Sunnyvale. “It was great,” he recalled. “I had been listening to a lot of Bach. All of a sudden the wheat field was playing Bach. It was the most

wonderful feeling of my life up to that point. I felt like the conductor of this symphony with Bach coming through the wheat.”

That summer of 1972, after his graduation, he and Brennan moved to a cabin in the hills above Los Altos. “I’m going to go live in a cabin with Chrisann,” he announced to his parents one day. His father was furious. “No you’re not,” he said. “Over my dead body.” They had recently

fought about marijuana, and

once again the younger

Jobs was willful. He just said

good-bye and walked out.

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The closest of those friends was another wispy

In late 1972, there was a fundamental shift happening in American campus life. The nation’s involvement in the Vietnam War, and the draft that accompanied it, was winding down. Political activism at colleges receded and in many late-night dorm

conversations was replaced by an interest in pathways to personal fulfillment. Jobs found himself deeply influenced by a variety of books on spirituality and enlightenment, most notably Be Here Now, a guide to meditation and the wonders of psychedelic drugs by Baba Ram Dass, born Richard Alpert. “It was profound,” Jobs said. “It transformed me and many of my friends.”

The closest of those friends was another wispy-bearded freshman named Daniel Kottke, who met Jobs a week after they arrived at Reed and shared his interest in Zen, Dylan, and acid. Kottke, from a wealthy New York suburb, was smart but low-

octane, with a sweet flower-child demeanor made even mellower by his interest in Buddhism. That spiritual quest had caused him to eschew material possessions, but

he was nonetheless impressed by Jobs’s tape deck. “Steve had a TEAC reel-to-reel and massive quantities of Dylan bootlegs,” Kottke recalled. “He was both really cool and high-tech.”

Jobs started spending much of his time with Kottke and his girlfriend, Elizabeth Holmes, even after he insulted her at their first meeting by grilling her about how much money it would take to get her to have sex with another man. They hitchhiked to the coast together, engaged in the typical dorm raps about the meaning of life,

attended the love festivals at the local Hare Krishna temple, and went to the Zen center for free vegetarian meals. “It was a lot of fun,” said Kottke, “but also philosophical, and we took Zen very seriously.”

Jobs began sharing with Kottke other books, including Zen Mind, Beginner’s Mind by Shunryu Suzuki, Autobiography of a Yogi by Paramahansa Yogananda, and Cutting Through Spiritual Materialism by Ch?gyam Trungpa. They created a

meditation room in the attic crawl space above Elizabeth Holmes’s room and fixed it up with Indian prints, a dhurrie rug, candles, incense, and meditation cushions. “There was a hatch in the ceiling leading to an attic which had a huge amount

of space,” Jobs said.

“We took psychedelic drugs

there sometimes, but mainly

we just meditated.”

www.shl419.com

Friedland found Jobs fascinating as well. “He was always

Friedland found Jobs fascinating as well. “He was always walking around barefoot,” he later told a reporter. “The thing that struck me was his intensity. Whatever he was interested in he would generally carry to an irrational extreme.” Jobs had honed his trick of using stares and silences to master other people. “One of his numbers was

to stare at the person he was talking to. He would stare into their fucking eyeballs, ask some question, and would want a response without the other person averting their eyes.”

According to Kottke, some of Jobs’s personality traits—including a few that lasted throughout his career—were borrowed from Friedland. “Friedland taught Steve the reality distortion field,” said Kottke. “He was charismatic and a bit of a con man and

could bend situations to his very strong will. He was mercurial, sure of himself, a little dictatorial. Steve admired that, and he became more like that after spending time with Robert.”

Jobs also absorbed how Friedland made himself the center of attention. “Robert was very much an outgoing, charismatic guy, a real salesman,” Kottke recalled. “When I first met Steve he was shy and self-effacing, a very private guy. I think Robert

taught him a lot about selling, about coming out of his shell, of opening up and taking charge of a situation.” Friedland projected a high-wattage aura. “He would walk into a room and you would instantly notice him. Steve was the absolute opposite when he came to Reed. After he spent time with Robert, some of it started to rub off.”

Friedland was four years older than Jobs, but still an undergraduate. The son of an Auschwitz survivor who became a prosperous Chicago architect, he had originally gone to Bowdoin, a liberal arts college in Maine. But while a sophomore, he was

arrested for possession of 24,000 tablets of LSD worth $125,000. The local newspaper pictured him with shoulder-length wavy blond hair smiling at the photographers as he was led away. He was sentenced to two years at a federal

prison in Virginia, from which he was paroled in 1972. That fall he headed off to Reed, where he immediately ran for student body president, saying that he needed to clear his name from the “miscarriage of justice” he had suffered. He won.

Friedland had heard Baba Ram Dass, the author of Be Here Now, give a speech in Boston, and like Jobs and Kottke had gotten deeply into Eastern spirituality. During the summer of 1973, he traveled to India to meet Ram Dass’s Hindu guru, Neem

Karoli Baba, famously known to his many followers as Maharaj-ji. When he returned that fall, Friedland had taken a spiritual name

and walked around in sandals and flowing Indian robes. He had a room off campus, above a garage, and Jobs would go there many afternoons to seek him out. He was entranced by the apparent intensity of Friedland’s conviction that

a state of enlightenment truly

existed and could be attained.

“He turned me on to a different level

of consciousness,” Jobs said.

www.shk419.com

Jobs’s engagement with Eastern spirituality

Jobs’s engagement with Eastern spirituality, and especially Zen Buddhism, was not just some passing fancy or youthful dabbling. He embraced it with his typical intensity, and it became deeply ingrained in his personality. “Steve is very much Zen,” said Kottke. “It was a deep influence. You see it in his whole approach of stark,

minimalist aesthetics, intense focus.” Jobs also became deeply influenced by the emphasis that Buddhism places on intuition. “I began to realize that an intuitive understanding and consciousness was more significant than abstract thinking and

intellectual logical analysis,” he later said. His intensity, however, made it difficult for him to achieve inner peace; his Zen awareness was not accompanied by an excess of calm, peace of mind, or interpersonal mellowness.

He and Kottke enjoyed playing a nineteenth-century German variant of chess called Kriegspiel, in which the players sit back-to-back; each has his own board and pieces and cannot see those of his opponent. A moderator informs them if a move they want to make is legal or illegal, and they have to try to figure out where their

opponent’s pieces are. “The wildest game I played with them was during a lashing rainstorm sitting by the fireside,” recalled Holmes, who served as moderator. “They were tripping on acid. They were moving so fast I could barely keep up with them.”

Another book that deeply influenced Jobs during his freshman year was Diet for a Small Planet by Frances Moore Lappé, which extolled the personal and planetary benefits of vegetarianism. “That’s when I swore off meat pretty much for good,” he

recalled. But the book also reinforced his tendency to embrace extreme diets, which included purges, fasts, or eating only one or two foods, such as carrots or apples, for weeks on end.

Jobs and Kottke became serious vegetarians during their freshman year. “Steve got into it even more than I did,” said Kottke. “He was living off Roman Meal cereal.”

They would go shopping at a farmers’ co-op, where Jobs would buy a box of cereal, which would last a week, and other bulk health food. “He would buy flats of dates and

almonds and lots of carrots, and he got a Champion juicer and we’d make carrot juice and carrot salads. There is a story about Steve turning orange from eating so many carrots,

and there is some truth to that.”

Friends remember

him having, at times,

a sunset-like orange hue.

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On Sunday evenings Jobs and Friedland would

On Sunday evenings Jobs and Friedland would go to the Hare Krishna temple on the western edge of Portland, often with Kottke and Holmes in tow. They would dance and sing songs at the top of their lungs. “We would work ourselves into an ecstatic

frenzy,” Holmes recalled. “Robert would go insane and dance like crazy. Steve was more subdued, as if he was embarrassed to let loose.” Then they would be treated to paper plates piled high with vegetarian food.

Friedland had stewardship of a 220-acre apple farm, about forty miles southwest of Portland, that was owned by an eccentric millionaire uncle from Switzerland named Marcel Müller. After Friedland became involved with Eastern spirituality, he turned it

into a commune called the All One Farm, and Jobs would spend weekends there with Kottke, Holmes, and like-minded seekers of enlightenment. The farm had a main house, a large barn, and a garden shed, where Kottke and Holmes slept. Jobs took on the task of pruning the Gravenstein apple trees. “Steve ran the apple

orchard,” said Friedland. “We were in the organic cider business. Steve’s job was to lead a crew of freaks to prune the orchard and whip it back into shape.”

Monks and disciples from the Hare Krishna temple would come and prepare vegetarian feasts redolent of cumin, coriander, and turmeric. “Steve would be starving when he arrived, and he would stuff himself,” Holmes recalled. “Then he

would go and purge. For years I thought he was bulimic. It was very upsetting, because we had gone to all that trouble of creating these feasts, and he couldn’t hold it down.”

Jobs was also beginning to have a little trouble stomaching Friedland’s cult leader style. “Perhaps he saw a little bit too much of Robert in himself,” said Kottke.

Although the commune was supposed to be a refuge from materialism, Friedland began operating it more as a business; his followers were told to chop and sell firewood, make apple presses and wood stoves, and engage in other commercial

endeavors for which they were not paid. One night Jobs slept under the table in the kitchen and was amused to notice that people kept coming in and stealing each other’s food from the refrigerator. Communal economics were not for him. “It started to get very materialistic,” Jobs recalled. “Everybody got the idea they were

working very hard for

Robert’s farm, and one

by one they started to leave.

I got pretty sick of it.”

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